"Doing Business with Indians" Program Example

"I just want to know the truth on task status - good or bad.  I'd rather know today that we're running behind than hear we are on target and find out later that we’ve missed our deadline."
"My Indian colleagues seem to think it's okay to keep everyone who made the effort to be on time wait. Do meeting start times have no meaning?"
“ Whenever I asked for their price quote, they just kept responding with comments about a long-term relationship.”
“He just tells us what to do, to do it now and never says please. It’s like we are his servants instead of his team.”
“I wish he’d just let loose a little bit and act more casual. I’m his colleague. He can call me by my first name.”
“Sometimes I get so frustrated with the rigid ‘by the book’ attitude.”
“I feel as though I am pulling teeth to get a solution-oriented answer.”
These are typical comments when US nationals work with their Indian colleagues. Our one day program, “Working with Indians”, navigates these issues and explains why these frustrations occur. The course provides executives with an understanding of Indian people: their beliefs, how they think, what their work styles are like, and how to interact with Indians more effectively.
Training objectives

  • To learn skills to evaluate unfamiliar cultures
  • To familiarize participants with the basics of intercultural communication
  • To understand the cultural influences and values of India
  • To suggest effective behavioral approaches in India 

Business topics

  • Superior/subordinate interaction
  • Negotiation styles
  • Leadership characteristics
  • Managerial work styles
  • Project planning
  • Business communication
  • Networking/developing relationships
  • Conflict resolution